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Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation (AMC) (Also available on CD))

Katakiya, Ketan

Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation (AMC) (Also available on CD)) - 2016 - 145p.,CD-ROM

Dewey Class. No.: MTM TH-0131 / KAT

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