Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation (AMC) (Also available on CD))

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Material type: Text

TextPublication details: 2016Description: 145p.,CD-ROMDDC classification:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Thesis	CEPT Library	Faculty of Management	MTM TH-0131 KAT	Not for loan		016105

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