Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation (AMC) (Also available on CD)) (Record no. 53578)
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000 -LEADER | |
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fixed length control field | 00560nam a2200157Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 180517s9999||||xx |||||||||||||| ||und|| |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | MTM TH-0131 |
Item number | KAT |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Katakiya, Ketan |
245 #0 - TITLE STATEMENT | |
Title | Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation (AMC) (Also available on CD)) |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Date of publication, distribution, etc | 2016 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 145p.,CD-ROM |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Doctor, Gayatri (Guide) |
891 ## - Topic | |
Topic | 2014 Batch |
891 ## - Topic | |
Topic | FM-PG |
891 ## - Topic | |
Topic | Master in Technology Management |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Withdrawn status | Home library | Current library | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Faculty of Management | CEPT Library | CEPT Library | 24/06/2016 | Faculty of Technology | MTM TH-0131 KAT | 016105 | 18/05/2018 | 18/05/2018 | Thesis |