Leading change

Kotter, John

Leading change - Boston Harvard Business School Press 1997 - x,187p.

CONTENTS Preface ix PART 1 THE CHANGE PROBLEM AND ITS SOLUTION 1 1. Transforming Organizations : Why Firms Fail3 2. Successful Change and the Force That Drives It 17 PART 2 THE EIGHT-STAGE PROCESS 33 3. Establishing a Sense of Urgency35 4. Creating the Guiding Coalition 51 5. Development a Vision and Strategy67 6. Communicating the Change Vision 85 7. Empowering Employees for Broad-Based Action 101 8. Generating Short-Term Wins 117 9. Consolidating Gains and Producing More Change 131 10. Anchoring New Approaches in the Culture 145 PART 3 IMPLICATIONS FOR THE TWENTY-FIRST CENTURY 159 11. The Organization of the Future 161 12. Leadership and Lifelong Leaning 175 About the Author 187

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