CONTENTS
Undertaking ii
Acknowledgement iii
List of figures and tables iv
Abbreviations v
Executive summary vii
Chapter 1: Introduction 1
1.1 Background study 1
1.2 Problem statement 2
1.3 Research topic 3
1.4 Research scope and limitation 3
1.5 Research questions 3
1.6 Research objectives 4
1.7 Research Methodology 4
1.8 Use of this research 5
Chapter 2: Data collection – Literature review 7
2.1 Context 7
2.1.1 What are smart cities? 7
2.1.2 Smart cities around the world 8
2.1.3 Emergence of smart cities in India 9
2.1.3.1 Problem of the cities 9
2.1.3.2 Need for smart cities 10
2.1.3.3 Declaration of the project 11
2.1.3.4 Project selection and implementation 11
2.1.3.5 Project selection and implementation 11
2.1.3.6 Smart city components 12
2.2 Background study of Ahmedabad smart city 13
2.2.1 Smart city components 13
2.3 Introduction to the integrated command and control centre 14
2.3.1 Understanding the terminology 14
2.3.2 Role of command and control centre in smart cities 15
2.3.3 Benefits of the system 16
2.4 Case studies for the best practices 16
2.5 ICCCs in India 20
2.6 Summary of literature review 23
Chapter 3: Data collection - Interviews 25
3.1 Questionnaire for PMCs from other CCCs 25
3.2 Key findings from interviews 25
3.3 Questionnaire for ULB officials in Ahmedabad 26
3.4 Key findings from interviews 27
Chapter 4: Site study and observations 31
4.1 Locational details 31
4.2 Introduction to SASA project 32
4.2.1 Functions and benefits 32
4.2.2 Stakeholders 32
4.2.3 Roles and responsibilities of the stakeholders 33
4.2.4 Introduction to components of SASA project 36
4.2.5 Timeline for the project till inauguration 38
4.3 Key observations 39
Chapter 5: Recommendations 40
5.1 Integral components for institutionalisation 40
5.2 Functional requirements 41
5.2.1 System study of existing ICT service integrations 41
5.2.2 Proposal framework for functional requirement of the system 47
5.3 Technological requirements 63
5.3.1 Security 63
5.3.2 Scalability and flexibility 63
5.3.3 Open standards 64
5.4 Personnel requirements 65
5.4.1 Proposed organogram 65
5.4.2 Recruitment for manpower 67
5.4.3 Training of manpower 68
Chapter 6: Conclusion 70
REFERENCES 71