CONTENTS Chapter 1 Introduction 6 1.1 Statement of the research problem 6 1.2 Significance of the study 6 1.3 Research questions 7 1.4 Aim . 7 1.5 General and Specific Objectives 7 1.6 Scope and Limitations 7 1.7 Transportation in India 8 1.8 JnNURM Scheme 9 1.8.1 Introduction 9 1.8.2 Background . 10 1.9 Thesis Organization 11 Chapter 2 Literature Review 13 2.1 Introduction . 13 2.2 Defining Success 14 2.2.1 Perspectives on success in Megaprojects EU Cost Action (2015) 15 2.2.2 Perspectives on success in OMEGA, Dimitriou, H.T. (2015) 17 2.2.3 Perspectives of success from Roger Allport’s studies 19 2.2.4 Perspective of Success from C. Liyanage and F. Villalba-Romero 20 2.3 Success factors/ Key Performance Indicators 22 2.3.1 Performance Indicators used by C. Liyanage & F. Villalba-Romero 23 2.3.2 Success factors used by Roger Allport . 25 2.4 Characteristics of a Bus Rapid Transit System 31 2.4.1 Definition 31 2.4.2 Planning for a Bus Rapid Transit System 32 2.4.3 Practice Guidelines 32 2.4.4 Implementation 38 Chapter 3: Methodology 40 3.1 Evaluating Success from C. Liyanage and F. Villalba-Romero, Qualitative Assessment 40 3.2 Quantitative Assessment 42 Chapter 4: Analysis, Results and Discussion 45 4.1 Ahmedabad City 45 4.1.1 Introduction . 45 4.1.2 How did the project emerge? 46 4.1.3 Policy Implementations 50 4.1.4 Characteristic of the system 53 4.1.5 BRTS Project Ahmedabad (Gujarat) – 2 phases 56 4.1.6 Financial Success 57 4.1.7 Policy Success 57 4.1.8 Durability Success 58 4.1.9 Conclusion 59 4.2 Indore City 60 4.2.1 Introduction 60 4.2.2 Background 61 4.2.3 Indore Bus Rapid Transit System 62 4.2.4 Evaluating Success 77 4.2.5 User/Non-User Survey 80 4.2.6 Quantitative Evaluation 86 4.2.7 Operations 87 4.2.8 Costs. 90 Chapter 5 Conclusion and Recommendations 93 Chapter 6 Bibliography 97 Annexure 99