CONTENTS Chapter -1 Introduction 1.1. Background 13 1.2. Need of the Study 14 1.3. Aim 16 1.4. Objectives 16 1.5. Methodology 16 1.6. Limitations 19 Chapter - 2 Literature Review 2.1. The Difference between the terms Government & Governance 21 2.2. The Concept of Good Governance 22 2.3. International Organisations approach towards the Good Governance 23 2.3.1. The Asian Development Bank 24 2.3.2. The World Bank 27 2.3.3. The United Nations Development Programs 28 2.3.4. Comparative Matrix 32 2.4. Policies and Programs in India which addressed the Good Governance Concept 33 2.4.1. RTI Act 33 2.4.2. 74th Amendment Act 35 2.4.3. Jawaharlal Nehru National Urban Renewal Mission (JNNURM) 36 2.4.3. Comparative matrix 38 Chapter - 3 Case Study & Identification of Parameters 3.1. Case Study Profile 41 3.1.1. Ahmedabad Municipal Corporation (AMC) 41 3.1.2. Vadodara Municipal Corporation (VMC) 42 3.2. Stakeholders Identification 43 3.3. Selection of Indicators 43 3.4. Identification of Parameters for each Indicator 44 Chapter - 4 Analysis 4.1. Parameter wise comparison 49 4.2. Indicator wise comparison 60 4.3. Rank of both the Municipal Corporations in each indicator 63 4.4. Overall rank of both the Municipal Corporations in Good Governance 64 Chapter - 5 Proposed Framework 5.1. Strengths and Weaknesses of both the Corporations 68 5.2. Proposal 1:Framework for improving the system through Single Window System 69 5.3. Proposal 2:Framework for Pubic Meetings and Participatory Budget Planning 71 Chapter - 6 Key Findings & Conclusion 6.1. Key Findings 75 6.2. Conclusion 76 Appendix : 1 Key Person Interviews 78 Bibiliography 87