Airport emergency communications for people with disabilities and others with access and functional needs

Transportation Research Board

Airport emergency communications for people with disabilities and others with access and functional needs - Washington, D. C. Transportation Research Board 2019 - viii,132p. - Airport cooperative research report 201 .

Contents
Chapter 1 Introduction
Guidebook Objectives 1
Intended Audience 2
Guidebook Overview and Contents 2
Chapter 2 Understanding Airport Accessibility 4
Compliance and Accessibility 5
Respectful Communication 6
Whole-Community Planning 6
Community Partnerships 8
DAFN Advisory Group 8
Universal Design 9
Communication Methods and Limitations for Emergencies 10
Chapter 3 Identifying the Emergency Communications Needs of People with DAFN 15
Inventory Existing Emergency Management Communications Programs and Services 15
Accessibility Self-Assessment 18
Identify Gaps 21
Chapter 4 Developing Emergency Communications Strategies That Include People with DAFN 22
Core Techniques 22
Enhanced Techniques 27
Emerging Techniques 32
Technique Evaluation 35
Common Challenges to Implementation 36
Chapter 5 Incorporating the Strategies into
an Emergency Preparedness Program 38
Emergency Planning 38
Training 40
Exercises 42
Chapter 6 Conclusions and Recommendations 44
Abbreviations 46
References and Suggested Reading 49
Appendix A Inventory Checklists A-1
Appendix B Accessibility Walkthrough Worksheet B-1
Appendix C FAA Airport Accessibility Checklist C-1
Appendix D Accessibility Strategy Quick Reference Guide D-1
Appendix E Potential Solutions E-1
Appendix F Emergency Communications CONOPS Template F-1
Appendix G Training Program Resources G-1
Appendix H Sample Staff Training Flyer and Brochure H-1
Appendix I Exercise Toolkit I-1
Appendix J Emergency Preparedness Scenario Vignettes J -1
Appendix K Example Full-Scale Exercise Notes K-1
Appendix L Sample Mass Notification System Requirements L-1
Appendix M Signage and Symbols M-1


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