000			04182 a2200193 4500
020			_a9781611100204
082			_a745.201 _bBUT
100			_aButler, Martin _992803
245			_aArt of being chosen : secrets of success from the giants of retail
260			_bManagement Books 2000 Ltd _c2011 _aUK
300			_a326p.
505			_a Acknowledgements...9 Foreword........13 Introduction...........17 Let me now start right at the end.......25 Secret One. Being Chosen..........29 1. Jack Shewmaker, former President, Wal-Mart (biggest retailer)...39 2. Daniel Bernard, former CEO, Carrefour (2 biggest .retailer)....43 3. Jesús Echevarria Hernández, CCO, Inditex (including Zara) (biggest fashion retailer).. 47 4. Robert Willett, CEO, Best Buy International (biggest eletrical retailer)...51 5. Terry Lundgren, Chairman, President and CEO, Macy'sInc (biggest dept store retailer)..... 55 6. Sir Stuart Rose, Chairman and Chief Executive, Marks &Spencer... 59 7. Naomi Milgrom, Owner of Sportsgirl....63 8. Mike Gould, Chairman and CEO, Bloomingdale's... 67 9. Simon Fox, CEO, HMV Group.....71 Secret One- Summary..75 Secret Two. Trust.....77 10. Charles Dunstone, Founder, Carphone Warehouse.......86 11. Paul Charron, former Chairman and CEO, Liz Claiborne..90 12. Hugh Harvey, Managing Director, Comet.....94 13.Charlie Mayfield,Chairman, John Lewis Partnership...99 14. Jeremy Hobbins, Director, Li & Fung Limited, Chairman, Trinity Limited..103 15. Terry Green, Chief Executive, Tesco Clothing..107 16. Jennifer Woo, President, Lane Crawford..111 17. Phil Wrigley, Chairman, New Look..115 Secret Three. People.......121 18. Howard Schultz, Chairman and CEO, Starbucks..131 19. Justin King, CEO, Sainsbury's..135 20. Bernie Brookes, CEO, Myer.....139 21. Mike Ullman, Chairman & CEO, JC Penney..143 22. Joseph Wan, CEO, Harvey Nichols....... 147 23. Stan Kaufman, former Managing Director, Allders......151 24. Michael Luscombe, CEO, Woolworths - Australia,& India...155 . 25. Richard Draeger, Joint owner, Draeger's...... 159 26. Lesley Gillespie, Co-foundER,Bakers Delight..163 27. Patrick Chalhoub, CEO, the Chalhoub Group.....167. 28. Nick Badminton, Chief Executive, Pick n Pay Group..171 29. Rob Cissell, Chief Operating Officer, Wal-Mart China..177 30. Jan Cheshire, Chief Executive, Kingfisher Group..... 188 31. Norman Jaskolka, President, Aldo International............192 32. Dr Gordon Campbell, Managing Director, Spar International..200 33. David Kneale, Chief Executive, New Clicks..204 34. Stephen Tindall, Founder, The Warehouse Group.......208 35. Keith Flanagan, Head of Al Ghurair Retail, UAE.........212 36. John Cheston, CEO, Robinsons Group...216 37. Michael Kok, Group CEO, Dairy Farm..... 220 Secret Four - Summary..224 Secret Five. Ideas......225 38. Andrew Jennings, former President, Holt Renfrew......236 39. Manel Adell, CEO, Desigual..240 40. John Gillam, Managing Director, Bunnings..244 41. Steve Sadove, Chairman and CEO, Saks Fifth Avenue..248 42. Peter Sheppard, Founder, Peter Sheppard Shoes....252 43. Len Roberts, former CEO, Radio Shack..256 44. Bijou Kurien, former COO, Watch & Clock division, Titan Industries....260 45. Betsy McLaughlin, CEO, Hot Topic..264 Secret Five-Summary..268 Secret Six. Being Different..269 46. Vittorio Radice, CEO, La Rinascente...278 47. Loo Leong Thye, CEO, Challenger Technologies Group..282 48. Hugh Perrett, Founder, Pak 'n Save..286 49. Casey Lim, COO, Sprint-Cass.....290 50. Howard McDonald, former Managing Director, Just Group...294 51. Jack Smith, Founder, Sports Authority..298 52. Jane Elfers, President and CEO, Lord & Taylor............302 53. Philippe Giard, Managing Director for Greater China, Food Retail, A S Watson Group.....306 54. David Simons, former CEO, Somerfield Supermarkets..310 Secret Six-Summary..314 Conclusion........315 Index......321
650			_aPhilosophy _aRetail trade _aRetail trade--Management _aSuccess in business _998275
650			_aArchitecture _995128
650			_aBuildings--Aerodynamics _998276
650			_aBuilding _994845
890			_aIndia
942			_2ddc
999			_c70907 _d70907