000			01625nam a2200157Ia 4500
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082			_aMUM TH-0232 _bSAH
100			_aSahajramani, Archita Dinesh (PUM20063) _990832
245		0	_aDeveloping a teaching case study of conflict handling methods used by consulting organizations while implementing citizen centric missions (Softcopy is also available)
260			_c2020
300			_a45p.
505			_aCONTENTS 1 TABLE OF FIGURES 5 LIST OF TABLES 6 ACKNOWLEDGEMENT 7 ABSTRACT 8 1. INTRODUCTION 9 1.1 What is a Conflict? 9 1.2 The Conflict Handling Techniques 9 1.3 Resistance to Change 11 1.4 Introduction to Case Study 12 2. LITERATURE REVIEW 14 3. SCOPE OF THE STUDY 17 4. METHODOLOGY 19 5. MAHILA HOUSING TRUST 20 5.1 Mission 20 5.2 Approach 20 5.3 Work 20 6. ABOUT THE SITE 23 6.1 Site 23 6.2 Existing Scenario 23 6.3 Stakeholders 26 7. RESEARCH METHODOLOGY 27 8. INTERVIEWS 29 9. CONFLICTS 31 10. CONFLICT HANDLING STYLES 34 10.1 Private Developer – Mr. Sanjeev Dave 34 10.2 Deputy City Engineer – AMC – Mr. Bimal Doshi 35 10.3 Slum Dwellers/Beneficiaries 36 10.4 Summarisation of Conflict Handling Styles 37 11. CONFLICT CATEGORIZATION 39 11.1 POLICY CONFLICT 39 11.1.1 Proposal I – Changes in the Policy 40 11.1.2 Proposal II – Introducing Project Executioner 41 11.2 IMPLEMENTATION CONFLICT 41 11.2.1 Proposal III – Ensuring Accountability 42 11.3 STAKEHOLDERS CONFLICT 42 11.4 PROPOSAL SUMMARY 42 12. CONCLUSION 44 13. BIBLIOGRAPHY 45
700			_aSrirupa Banerjee (Guide)
890			_aIndia
942			_2ddc
999			_c69825 _d69825