000			03991 a2200157 4500
020			_a9780007272617
082			_a302.2 _bLOW
100			_aLowndes, Leil _990767
245			_aHow to talk to anyone
260			_aLondon _bHarper Collins Pub. _c2014
300			_axiii,334,iip.
505			_aContents Preface: Having it all ix Part One: You only have ten seconds to show you're a somebody The incredible, inescapable, unique essence of you I 1 The flooding smile 5 2 Sticky eyes 9 3 Epoxy eyes 14 4 Hang by your teeth 17 5 The big-baby pivot 20 6 Hello old friend 25 7 Limit the fidget 29 8 Hans's horse sense 33 9 Watch the scene before you make the scene 37 Part Two: What do I say after I say 'hello'? Small talk, your verbal welcome mat 41 10 The mood match 44 n Prosaic with passion 48 12 Always wear a Whatzit 52 13 Whoozat? 55 14 Eavesdrop in 57 15 Never the naked city 59 16 Never the naked job 64 17 Never the naked introduction 67 18 Be a word detective 69 19 The swivelling spotlight 72 20 Parroting 74 21 Encore! 78 22 Ac-cen-tu-ate the pos-i-tive 82 23 The latest news ... don't leave home without it 84 Part Three: How to talk like the big boys 'n' girls Welcome to the human jungle 87 24 What do you do - NOT! 89 25 The nutshell resume 92 26 Your personal thesaurus 97 27 Kill the quick 'me, too!' 101 28 Comm-YOU-nication 104 29 The exclusive smile 109 30 Don't touch a cliche with a ten-foot pole III 31 Use jawsmith's jive 113 32 Call a spade a spade 118 33 Trash the teasing 120 34 It's the receiver's ball 122 35 The broken record 125 36 Big shots don't slobber 127 37 Never the naked thank you 130 Part Four: How to be an insider in any crowd What are they all talking about? 133 38 Scramble therapy 135 39 Learn a little Gobbledygook 139 40 Baring their hot button 143 41 Read their rags 146 42 Clear 'customs' 149 43 Bluffing for bargains 153 Part Five: Why, we're just alike! We're like peas in a pod 159 44 Be a copycat 161 45 Echoing 164 46 Potent imaging 170 47 Employ empathizers 173 48 Anatomically correct empathizers 175 49 The premature we 179 50 Instant history 182 Part Six: The power of praise, the folly of flattery Praise reappraised 185 51 Grapevine glory 187 52 Carrier pigeon kudos 189 53 Implied magnificence 192 54 Accidental adulation 194 55 The killer compliment 196 56 Little strokes 199 57 The knee-jerk wow! 202 58 Boomeranging 205 59 The tombstone game 209 Part Seven: Direct dial their hearts How to be a hit in another show 213 60 Talking gestures 215 61 Name shower 218 62 Oh wow, it's you!' 220 63 The sneaky screen 224 64 Salute the spouse 226 65 What colour is your time? 229 66 Constantly changing outgoing message 232 67 Your ten-second audition 236 68 The ho-hum caper 239 69 'I hear your other line' 241 70 Instant replay 243 Part Eight: How to work a party like a politician works a room The politician's six-point party checklist 247 71 Munching or mingling 251 72 Rubberneck the room 253 73 Be the chooser, not the choosee 255 74 Come-hither hands 259 75 Tracking 262 76 The business card dossier 266 77 Eyeball selling 269 Part Nine: Little tricks of big winners The most treacherous glass ceiling of all 275 78 See no bloopers, hear no bloopers 277 79 Lend a helping tongue 280 80 Bare the buried WIIFM 282 81 Let 'em savour the favour 285 82 Tit for (wait ... wait) tat 288 83 Parties are for pratter 290 84 Dinner's for dining 293 85 Chance encounters are for chitchat 296 86 Empty their tanks 298 87 Echo the EMO 301 88 My goof, your gain 304 89 Leave an escape hatch 306 90 Buttercups for their boss 309 91 Lead the listeners 312 92 The great scorecard in the sky 315 A final word: Your destiny 319 Notes 322 Select bibliography 325 About the author 335
890			_aUK
891			_aGeneral
942			_2ddc
999			_c69789 _d69789
650			_aIndia--Madhya Pradesh _aInterpersonal communication _aBody language _aSocial intelligence _aInterpersonal relations _aSocial skills