000			03048 a2200229 4500
020			_a9789354600463
082			_a745.2068 _bLIK
100			_aLiker, Jeffrey K _989391
245			_aToyota way : 14 management principles from the world s greatest manufacturer
250			_aEd.2
260			_aChennai _bMcGraw Hill Education (India) Pvt. Ltd. _c2021
300			_axxxi,411,ip.
505			_aTable of Contents: Foreword (to the First Edition) by Gary Convis ix Acknowledgments xi Preface: The Wonderful Wacky World of Lean xvii INTRODUCTION The Toyota Way: Using Operational Excellences a Strategic Weapon 1 A Storied History: How Toyota Became the World's Best Manufacturer 19 PART ONE PHILOSOPHY: LONG-TERM SYSTEMS THINKING PRINCIPLE 1 Base Your Management Decisions on Long-Term Systems Thinking, even at the Expense of Short-Term Financial Goals 39 PART TWO PROCESS: STRUGGLE TO FLOW VALUETO EACH CUSTOMER PRINCIPLE 2 Connect People and Processes Through Continuous Process Flow to Bring Problems to the Surface 61 PRINCIPLE 3 Use "Pull" Systems to Avoid Overproduction 79 PRINCIPLE 4 Level Out the Workload, Like the Tortoise, Not the Hare (Heijunka) 91 PRINCIPLE 5 Work to Establish Standardized Processes as the Foundation for Continuous Improvement 109 PRINCIPLE 6 Build a Culture of Stopping to Identify Out-of-Standard Conditions and Build in Quality 129 PRINCIPLE 7 Use Visual Control to Support People indecision-Making and Problem Solving 145 PRINCIPLE 8 Adopt and Adapt Technology That Supports Your People and Processes 159 PART THREE PEOPLE: RESPECT, CHALLENGE, AND GROWYOUR PEOPLE AND PARTNERS TOWARDA VISION OF EXCELLENCE PRINCIPLE 9 Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others 181 PRINCIPLE 10 Develop Exceptional People and Teams Who Follow Your Company's Philosophy 203 PRINCIPLE 11 Respect Your Value Chain Partners by Challenging Them and Helping Them Improve 233 PART FOUR PROBLEM SOLVING: THINK AND ACT SCIENTIFICALLYTO IMPROVE TOWARD A DESIRED FUTURE PRINCIPLE 12 Observe Deeply and Learn Iteratively (PDCA)to Meet Each Challenge 255 PRINCIPLE 13 Focus the Improvement Energy of Your People Through Aligned Goals at All Levels 291 PRINCIPLE 14 Learn Your Way to the Future Through Bold Strategy,Some Large Leaps, and Many Small Steps 323 PART FIVE CONCLUSION: BE THOUGHTFULAND EVOLVE YOUR ENTERPRISE Grow Your Own Lean Learning Enterprise-GettingIdeas and Inspiration from the Toyota Way 351 APPENDIX An Executive Summary and Assessment of the 14 Principles 375 Glossary 383 For Further Reading 389 Index 393
600			_939380
650			_aToyota Jidōsha Kōgyō Kabushiki Kaisha. _989479 _aCorporate culture _aIndustrial management _aToyota Jidosha Kogyo Kabushiki Kaisha _aLean manufacturing _aTechnological innovations
650			_aProduction management -- Case studies. _989480
650			_aIndustrial productivity. _989481
650			_aIndustrial productivity _989481
890			_aIndia
891			_aILCC
942			_2ddc
999			_c68985 _d68985