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999 _c56502
_d56502
003 OSt
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008 190806b ||||| |||| 00| 0 eng d
020 _a9780415738101
040 _c
082 _a658.4013
_bVAN
100 _aVan Dooren, Wouter & Others
_971579
245 _aPerformance management in the public sector
250 _aEd.2
260 _bRoutledge
_aNew York
_c2015
300 _ax,230p.
505 _aContents List of Figures vi List of Tables vii List of Boxes ix 1.Introduction 1 2.Defining the Concepts 19 3.The History of Performance Management 42 4.Performance Measurement 62 5.Incorporation of Performance Information 86 6.The Use of Performance Information 117 7.Users 139 8.Non-use 154 9.The Effects of Using Performance Information 174 10.The Future of Performance Management 203 Index 219
600 _969412
890 _aUSA
891 _aFM
942 _2ddc
_cBK