000			03571nam a2200169Ia 4500
999			_c55229 _d55229
008			180920s9999||||xx |||||||||||||| ||und||
082			_aP TH-2294 _bTIK
100			_aTiku, Mehak (PP0009416) _963043
245		0	_aPublic convenience in tourist destinations : the case of Mumbai (Also available on CD)
260			_c2018
300			_axviii,95p.,CD-ROM
505			_aContents 1. Introduction 1 1.1 Background and Relevance 1 1.2 What is Public Convenience? 2 1.3 Central Research Question 2 1.4 Objectives 2 1.5 Scope and Limitation of the Study 3 1.6 Literature Review 3 1.6.1 National Tourism Policy 3 1.6.2 National Urban Sanitation Policy 4 1.6.3 Swachh Bharat Mission and Swachh Survekshan 5 1.6.4 Product Information Development at Destinations & Circuits 6 1.6.5 Challenges in Operation and Maintenance 7 1.6.6 Public Discourse 8 1.6.7 Best practices across India 9 1.6.8 Innovations in Technology 10 2. Approach and methodology 13 2.1 To assess the availability, accessibility & quality of public convenience in tourist destination of Mumbai 14 2.2 To examine whether lack of access to public convenience services can have an influence on tourist behaviour 17 2.3 To understand challenges faced by the service provider in terms of planning and design 18 2.4 To suggest recommendations and strategies for the better future of tourist destinations 20 2.5 Site Selection 20 2.5.1 Mumbai – A brief introduction 20 2.5.2 Tourism Statistics 21 2.5.3 Criteria for site selection 21 2.5.4 Introduction to South Mumbai and study area 22 2.5.5 Gateway of India – Significance, location & accessibility 23 2.5.6 Marine Drive – Significance, location & accessibility 24 2.5.7 Elephanta Caves – Significance, location & accessibility 26 3 Public convenience in the context of availability, accessibility & quality 29 3.1 Criteria for assessing the three parameters (public toilets) 29 3.2 Site documentation 29 3.2.1 Gateway of India 29 3.2.2 Marine Drive 33 3.2.3 Elephanta Caves 37 3.3 Comparison of facilities at the three sites 41 3.4 Observations 42 3.5 Data analysis 43 3.5.1 Destinations visited by tourists 43 3.5.2 Perception about availability, accessibility and quality 44 3.6 New Findings 51 4 Tourist behaviour in relation with public convenience 53 4.1 Categories of tourists 53 4.1.1 Local tourists 53 4.1.2 Domestic tourists 53 4.1.3 Foreign tourists 53 4.2 Sample Size 53 4.3 Data Analysis 54 4.3.1 Perception about drinking water 54 4.3.2 Tourist behaviour in absence of public toilet 55 4.3.3 Difficulties with respect to child care 56 5 Challenges faced by service providers 57 5.1 Criteria for assessment 57 5.2 Service Providers on Site 57 5.3 Site Specific User Surveys 58 5.4 Analysis 58 5.3 Key Person Interviews 60 5.3.1 Assistant Engineer (SWM), MCGM 61 5.3.2 Assistant Engineer (Water Works), MCGM 62 5.3.3 Chief Architect, Sulabh International 63 5.3.4 Founder & Director, Fumes International 64 5.3.5 Site Supervisor, Fumes International 66 5.3.6 Executive Engineer, MTDC 66 5.3.7 Head (Program Managgement), TPCDT 67 5.4 Review of Standards 67 5.5 Observations & Analysis 68 6 Recommendations and strategies 69 6.1 Observations from first three objectives 69 6.2 Recommendations for planning 71 6.3 Recommendations for design 72 6.3.1 Signage 73 6.3.2 Public Toilets 74 6.3.3 Drinking Water 82 6.4 Conclusion 83 References 85 Annexures 87
700			_aGoswami, Subhrangshu (Guide) _941921
890			_aIndia
891			_a2016 Batch
891			_aFP-PG