000 00554nam a2200157Ia 4500
008 180517s9999||||xx |||||||||||||| ||und||
082 _aMTM TH-0128
_bMIS
100 _aMistry, Dhavalkumar
245 0 _aService level benchmarking in e-governance : a case study of Ahmedabad Municipal Corporation (AMC) : birth / death / marriage certificates, licenses (Also avilable on CD)
260 _c2016
300 _axi,92p.,CD-ROM
700 _aDoctor, Gayatri (Guide)
891 _a2014 Batch
891 _aFM-PG
891 _aMaster in Technology Management
999 _c53575
_d53575