000 01064 a2200193 4500
999 _c49121
_d49121
020 _a9781118655382
082 _a658.2
_bATK
100 _aAtkin, Brian
_91666
245 _aTotal facility management
250 _aEd.4
260 _aWest Sussex
_bJohn Wiley & Sons Ltd.
_c2015
300 _axiii,390p.
505 _aCONTENTS : Preface to the Fourth Edition x Abbreviations xii Introduction 1 1. Fundamentals 3 2. Facility planning 19 3. Facility management strategy 42 4. Human resources management 59 5. Workplace productivity 68 6. Health, safety and security 85 7. The outsourcing decision 97 8. Procurement 120 9. Service delivery 147 10. Specialist services and partnership 164 11. Performance management 192 12. Maintenance management 219 13. Sustainable facilities 242 14. Change management 273 15. Information management 301 Appendices 332 Bibliography 367 References 369 Index 372
600 _961313
700 _aBrooks, Adrian
_94673
890 _aUK
891 _aGeneral
942 _2ddc