000			01350nam a2200157Ia 4500
020			_a019806845X
082			_a363.60954 _bCHA
100			_aChand, Vikram K. Ed.
245			_aPublic service delivery in India : understanding the reform process
260			_aMadras,Singapore etc _bOxford Uni. Press _c2010
300			_axii,390p.
500			_aCONTENTS List of Tables and Figures vii List of Abbreviations ix Acknowledgements xiii 1 Context, Complexity, and Contingency: Understanding the Process of Reforming Public Service Delivery in India 1 Vikram K. Chand 2. Transforming Governance in a Lagging State : The Case of Bihar 36 Vikram K. Chand 3. Drivers of Reform: Examining a Puzzle in West Bengal 75 Sumir Lal 4. Reforming Public Services in a High Growth State : The Case of Gujarat 126 Aseema Sinha 5 Regulation and Infrastructure Development in India : Comparing Telecommunications, Ports, and Power 177 Rahul Mukherji 6. Urban Reforms in Three Cities : Bangalore, Ahmedabad, and Patna 226 Darshini Mahadevia 7. Effective Delivery of Public Services : The Executive Agency Model 296 S.K. Das 8. Implementation of the Right to Information: Ideas for India from Canada, Mexico, and South Africa 339 Toby Mendel Notes on Contributors 390
890			_aIndia
891			_aSchool of Planning, CEPT Uni.
999			_c27334 _d27334