| 000 | 01077nam a2200169Ia 4500 | ||
|---|---|---|---|
| 020 | _a8183241484 | ||
| 082 |
_a350 _bSIN |
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| 100 |
_aSingh, Naunihal _942724 |
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| 245 |
_aMaking government work. _hBook |
||
| 260 |
_aNew Delhi _bMittal Publications _c2006 |
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| 300 | _axxiv,312p. | ||
| 500 | _aCONTENTS Introduction: Uphill Battle, India ix PART1 FINDING YOUR LEVERAGE 1. The Five C's-Changing Government's DNA 3 2. Levels of the Game-Targeting the Strategies 29 3. Gut Check-What it takes to Use the Strategies 45 PART II THE FIVE STRATEGIES 4. The Core Strategy-Creating Clarity of Purpose 53 5. The Consequences Strategy 91 -Creating for Consequences Performance 6. The Customer Strategy 133 -Putting the Customer in the Driver's Seat 7. The Control Strategy-Shifting Control Away from the175 Top and Center 8. The Culture Strategy 211 -Creating an Entrepreneurial Culture PART III USING THE STRATEGIES 9. Aligning the Strategies 263 10. The Courage to Reinvent 281 Index 305 | ||
| 600 | _942725 | ||
| 890 | _aIndia | ||
| 891 | _aFP | ||
| 942 | _2ddc | ||
| 999 |
_c21538 _d21538 |
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