000			02962nam a2200169Ia 4500
020			_a0070656649
082			_a658.4038 _bLEO
100			_aLeon, Alexis
245			_aERP demystified
250			_aEd.2
260			_aNew Delhi _bTata McGraw Hill Pub. Co. Ltd. _c2008
300			_axviii,585p.
500			_aCONTENTS Preface to the Second Edition vii Preface to the First Edition xiii Part IINTRODUCTION 1. Enterprise-An Overview 3 2. Introduction to ERP 12 3. Basic ERP Concepts 25 4. Justifying ERP Investments 35 5. Risks of ERP 44 6. Benefits of ERP 58 Part IIERP AND TECHNOLOGY 7. ERP and Related Technologies 73 8. Business Intelligence (Bl) 81 9. E-Commerce and E-Business 87 10. Business Process Reengineering (BPR) 98 11. Data Warehousing 112 12. Data Mining 123 13. On-line Analytical Processing (OLAP) 130 14. Product Life Cycle Management 139 15. Supply Chain Management (SCM) 154 16. Customer Relationship Management (CRM) 160 17. Advanced Technology and ERP Security 169 Part IIIERP IMPLEMENTATION 18. To Be or Not to Be.. 181 19. Implementation Challenges 196 20. ERP Implementation (Transition) Strategies 205 21. ERP Implementation Life Cycle 215 22. Pre-implementation Tasks-Getting Ready 227 23. Requirements Definition 235 24. Implementation Methodologies 244 25. Not all Packages are Created Equal-Package Selection 262 26. ERP Project Teams 272 27. Process Definition 288 28. Vendors and Consultants -x 293 29. Dealing with Employee Resistance 302 30. Contracts with Vendors, Consultants and Employees 307 31. Training & Education 313 32. Data Migration 322 33. Project Management & Monitoring 327 34. Post Implementation Activities 337 35. Success & Failure Factors of an ERP Implementation345 Part IVERP IN ACTION 36. After ERP Implementation.. 357 37. Operation and Maintenance of the ERP System 364 38. Measuring the Performance of the ERP System 371 39. Maximizing the ERP System 379 PartV THE BUSINESS MODULES 40. Business Modules of an ERP Package 387 41. Finance 394 42. Manufacturing (Production) 403 43. Human Resources 412 44. Plant Maintenance 418 45. Materials Management 421 46. Quality Management 426 47. Marketing 428 48. Sales, Distribution and Service 432 Part VI THE ERP MARKET 49. ERP Marketplace and Marketplace Dynamics 443 50. SAP AC 451 51. Oracle Corporation 460 52. PeopleSoft 464 53. D Edwards 468 54. QAD Inc. 476 55. SSA Global 480 56. Lawson Software 484 57. Epicor 491 58. Intuitive 499 Part VIIERP-PRESENT AND FUTURE 59. Turbo Charge the ERP System 511 60. Enterprise Application Integration (EAI) 516 61. ERP and E-Business 522 62. ERP, Internet, and WWW-ERP II 529 63. ERP and Total Quality Management 538 64. Future Directions and Trends in ERP 545 Appendices ERP Case Studies 551 ERP Resources visit website ERP-A Manufacturing Perspective visit website ERP Careers visit website ERP Glossary visit website Index 569
890			_aIndia
891			_aMTM
999			_c10737 _d10737