CONTENT
1. Parivartan: Slum Networking Project Ahmedabad India 5
2. The Slum Sanitation Program: Reaching the Poor through Sustainable Partnerships Mumbai India 11
3. PROSANEAR: Combining Community Participation and Low-Cost Technology Brazil 18
4. Federation of Water Associations: Giving the Poor a Voice Manila The Philippines 25
5. Orangi Pilot Project: The Poor Invest in Their Future Karachi Pakistan 29
6. Kalyani: No Subsidy Sanitation Leads to Open-Defecation-Free Slums Kalyani, Kolkata Metropolitan Area India 34
7. Community-Managed Toilets: Solving Sanitation Problems of Urban Poor Communities Tiruchirapalli India 39
8. The Hyderabad Metro Water Supply and Sewerage Board: Organizational Reform for Improved Service Delivery Hyderabad India 45
9. National Water and Sewerage Corporation: Utility Reform Helps the Urban Poor Uganda 51
10. Bangalore Water Supply and Sewerage Board: Service Delivery in Slums Bengaluru India 57
11. Nongovernmental Organization-Assisted Water Points: Social Intermediation for the Urban Poor Dhaka Bangladesh 65
12. Alandur Municipality: User Contributions in Infrastructure Development Alandur India 71
13. Jamshedpur Utilities and Services Company Limited: Innovative Initiative to Provide Adequate Water Jamshedpur India 78
14. Temeke District: Community-Managed Water and Sanitation Program Dar es Salaam Tanzania 82
15. Water for All: Community-Managed Water Services Tegucigalpa Honduras 89
16. Programs to Serve the Poor Urban Areas of Lima: Alternative Water Management Models Lima Peru 94
17. Nyalenda Water Supply Project: Delegated Management Model Kisumu Kenya 99
18. Water Trust Model: A Community-Based Initiative Lusaka Zambia 103