Contents List of Figures xvii Notes on Contributors xxv Preface xxxix 1A Handbook for Project Management Practitioners 1 Rondey Turner Part I Projects 2 Implementing Strategy Through and Programmes of Projects 27 Ashley Jamieson and Peter Morris 3 Managing Portfolis of Projects 47 Michek Thiry 4Managing Programmes of Projects 71 Michek Thiry 5 Projects and their Management 95 Rondey Turner 6 Project Success and Strategy 111 Rondey Turner 7 Processes and Procedures 127 Richard Pharro and Colin Bentley 8 Software Solutions for Project, Programme and Portfolio Management 153 Christophey Dobson 9 The Project, Programme or Portfolio Office 163 Jack S. Duggal 10Maturity Models for the Project-Oriented Company 183 Roland Gareis and Martin Huemann 11Conducting Audits209 Martin Huemann 12Managing the Context 223 Part II Performance 13 Managing Benefits245 Terry Cooke-Davies 14Managing REQUIREMENTS 261 Mary McKinlay 15Managing Scope- Configuration and Work Methods 275 Rondey Turner 16 Managing Value303 Stephen Simister 17 Managing Quality315 Rondey Turner and Martin Huemann 18 Managing Project Organization333 Erling S. andersen 19 Managing the Schedule351 Dennis Lock 20 Managing Cost 375 Dennis Lock 21 Managing Resources 405 Dennis Lock 22Managing Risks427 Chris Chapman and Stephen Ward 23Managing Health and Safety453 Jain Pearce 24Managing the Environment 483 Zhen Chen, Heng Li and Rodney Turner Part III Process 25 The Project Life-Cycle527 Christain W. Dawson 26 Project Start Process547 Roland Gareis 27Project Proposal and Initiation 569 Lizz Robb 28 ProjectModelling 587 Terry Williams 29Managing Implementation603 Dennis Lock 30Project Closure and Aftermath627 Mark O'Callaghan Part IVPeople 31Managing Human Resources in the Project-based Organisation649 Anne Keegan, Rodney Turner and Martina Huemann 32 Developing Individual Competence677 Lynn Crawford 33Developing project Management Capability of Organizations695 Lynn Crawford and Rodney Turner 34 Managing Teams: The Reality of Life721 Tony Reid 35 Leadership 739 David Partington 36Managing Stakeholders 757 Bill McElory and Chris Mills 37 Managing Communication 779 Ralf Miiller 38 Managing Conflict 801 Bob Graham 39 Managing Cuture 817 David Rees 40 Managing Ethics 839 Alistair Godbold Index 855