CONTENTS 1 Introduction to the Topic 2 1.1 Background of Study 2 1.2 Growth of GSRTC 4 1.3 Aim 5 1.4 Objectives 5 1.5 Scope of the Study 6 1.6 Data and Research Methodology 6 1.7 Research Matrix 7 1.8 Limitation of Study 9 2 Literature Review 11 2.1 What is Regional Transport? 11 2.2 Factors affecting Regional Public Transport 12 2.3 Cost Breakdown 13 2.4 Measuring Performance 13 2.5 Analysis of Problems that Affects Bus Performance 14 2.6 Evaluating Performance 15 2.7 Restructuring regional transport network in urban context 16 2.7.1 Introduction 16 2.7.2 Methods Adopted 17 2.7.3 Outcome of Analysis 17 3 Shivneri Services – Case Study 21 3.1 Background of MSRTC 21 3.1.1 Ordinary Bus Services: 22 3.1.2 Parivartan: 22 3.1.3 Asiad- 22 3.1.4 Sheetal Bus Services: 23 3.1.5 Yatra (Festivity Services): 23 3.1.6 A.C. Bus Service- 23 3.1.7 Assessment of Contract Agreement for Shivneri Services 28 3.1.8 Inferences: 29 4 Data Collection 31 4.1 Introduction 31 4.2 Data Requirement 32 4.3 Data Collection 32 4.4 GSRTC Contract Agreement of Swarnim Volvo 33 4.5 Data Collection Matrix 38 4.6 Identification of Study Area 38 4.6.1 Selection of Survey Method 39 4.6.2 Survey Design 39 4.7 Sample Stratification 39 4.8 Expected Outcome 40 5 Analysis of Existing Routes of GSRTC Volvo 42 5.1 GSRTC Swarnim Volvos 42 5.2 Patel Tours and Travels 46 5.3 Neeta Tours and Travels 47 5.4 Royal Express 48 5.5 Gujarat Travels 49 5.6 Jamnagar Travels Pvt. Ltd 50 5.7 Comparison of All the Operators 51 5.8 Quality of Service 54 5.9 Conclusion 55 6 To Develop Turnaround Strategies for GSRTC Volvo 57 6.1 Introduction 57 6.2 Ahmedabad- Surat Route 57 6.2.1 Conclusion 60 6.3 Ahmedabad – Rajkot Route 60 6.3.1 Conclusion 62 6.4 Ahmedabad- Baroda Route: 62 6.4.1 Conclusion: 64 6.5 Willingness to shift 64 6.6 Inferences 66 7 Conclusions 68 7.1 Proposals 68 7.1.1 Ahmedabad- Surat Route 69 7.1.2 Ahmedabad- Rajkot Route 71 7.1.3 Ahmedabad- Baroda Route 73 7.2 Policy Recommendations 75 7.3 Conclusion 75 8 References 76