Contents
Foreword vii
Preface ix
Acknowledgements xi
About the author xiii
Part 1: The industry 1
01 The Construction Industry 1
1.1 Introduction 3
1.2 Contracting and Procurement 4
1.3 Future trends 3
1.4 Key roles in the Construction industry 13
1.5 Key representative bodies 19
02 The profession 29
2.1 Introduction 29
2.2 Future challenges 30
2.3 Practising as an architect 33
2.4 The role of the ARB 36
2.5 The ARB Code 38
2.6 ARB disciplinary procedures 44
2.7 Structure and governance of the RIBA 45
2.8 The purpose of the RIBA 46
2.9 Membership benefits of the RIBA 48
2.10 Control over entry to the RIBA 51
2.11 Control over the professional conduct of members 57
2.12 Enforcing the Code 59
2.13 Continuing professional development 60
03 The law 65
3.1 Introduction 65
3.2 Claims in contract 66
3.3 Claims in tort 68
3-4 Legislation 69
3.5 Some key statutes 69
3.6 Relevant texts and sources of information 75
3.7 Legislation related to environmental sustainability 77
Part 2: Practice management 85
04 Setting up a practice 87
4.1 Introduction 87
4.2 Making the decision 88
4.4 Developing a business strategy 98
4.5 Business advisers 100
05 Marketing and business development 107
5.1 Introduction 107
5.2 Drawing up a marketing plan 107
5.3 Where are we? 108
5.4 Where do we want to be? 111
5.5 How do we get there? 112
5.6 Did we achieve our goals? 127
5.7 Pitching to clients 128
06 People management 131
6.1 Introduction 131
6.2 Legal and contractual aspects 132
6.3 Appointing, managing and motivating staff 142
07 Financial management 153
7.1 Introduction 153
7.2 Establishing the practice 154
7.3 Establishing a financial system 155
7.4 Day-to-day financial management 159
7.5 Conclusion 164
08 Office management 165
8.1 Introduction 165
8.2 The office premises 165
8.3 Managing the premises 185
8.4 The office manager 188
8.5 Outsourcing and consultancy 188
8.6 Insurance 189
8.7 Health and safety requirements 191
Part 3: Project management 195
09 The architect's appointment 197
9.1 Introduction 197
9.2 Receiving, assessing and responding to potential commissions 198
9.3 The appointment 210
9.4 Appointment documentation 212
10 Procedures and processes 221
10.1 Introduction 221
10.2 The office manual 221
10.3 Quality systems
10.4 The quality management system: BS EN IS09001 225
10.5 Quality and sustainability 231
10.6 Information management and library services 233
10.7 Project-based communications 236
10.8 Project drawings, specifications and schedules 238
10.9 Presentation and numbering systems 232
10:10 Project records 240
10.11 Email 241
10.12 Archiving 242
11 Risk management and insurance 245
11.1 Introduction 245
11.2 Risk management 345
11.3 Professional indemnity insurance 250
12 Computing, CAD, BIM and IT 257
12.1 Introduction 257
12.2 Choosing a set-up that suits the business 258
12.3 Building information modelling (BIM) 258
12.4 The internet 260
12.5 Networking 261
12.7 Digital information standards 268
12.8 Software and information management 269
13 Knowledge management 273
13.1 Introduction 273
13.2 What is knowledge management? 273
13:3 How is knowledge retained and communicated? 275
13.4 A plan of action 276
13.5 Knowledge management at the project level 277
Index 281