CONTENTS Foreword ix Preface xi INTRODUCTION Reaching the Unreached: NGOs in Urban Health Care Services 1 VIMLA NADKARNI, ROOPASHRI SINHA AND LEONIE D'MELLO 1Urban Health Care: Issues and Challenges 33 RAVI DUGGAL 2Decentralized Health Care for the Urban Poor: Role of Policy Advocacy and Implementation 45 NANDITA KAPADIA-KUNDU AND RAMA TUPE 3Model of Integrated Health Care : Navjeet Community Health Centre 68 ROOPASHRI SINHA, VIMLA NADKARNI, ANCILLA TRAGLER AND SISTER KUSUM 4Women as Nuclei of Change : A Case Study of Streehitakarni 85 VIJAYA TASKAR AND LEONIE D'MELLO 5 Community Mobilization and Participation in Urban Health: The Apnalaya Experience99 LEENA JOSHI 6Collaboration of Governmental and Non-Governmental Organizations: Case Study of the Women-Centred Health Project 117 SWATIPONGURLEKAR, ANAGHA PRADHAN, RENU KHANNA AND USHA UBALE 7Establishing Dilaasa: A Public Hospital Based Crisis Centre 140 PADMA DEOSTHALI AND SEEMA MALIK 8 Trends in Capacity Building: Strategies of Urban Health NGOs from 1983 to 2003 161 NASREEN RUSTOMFRAM 9 Training for Capacity Building of Community Health Volunteers at MCGM's Health Posts: An Intervention to Enhance Primary Health Care for the Urban Poor 174 S.S. MEDHA 10 Jan Swasthya Abhiyan: A Unique Health Movement :Perspectives and Experiences from Mumbai 199 AMITA PITRE Conclusion : The Challenges Ahead 215 Contributors 220 Index 224