CONTENTS List of Figures List of Tables The Editors List of Contributors Acknowledgements 1 Introduction: The role of SMEs in the global economy L. Lloyd-Reason and L. Sear PART I: PROCESSES AND PRACTICES OF SMEs AND GLOBAL TRADING 2 Doing business: The nature of global trading S. Wall, A. Griffiths, C. Zimmermann and R. Klingerbiel 3 Traditional and emergent forms of global trading Leo Paul Dana, H. Etemad and R. Wright 4 Trade trends in Transatlantica: A profile of SMEs in the United States and Europe L. E. Palich and D.R. Bagby PART II: MANAGEMENT, LEADERSHIP AND STRATEGY IN GLOBAL SMEs 5 Entrepreneurs and their personal and business relations: Shaping manufacturing SME global strategy T. Barbosa and T.Fuller 6 Managing with complexity, uncertainty and ambiguity K. Herrmann 7 Managing the global operation T. Mazzarol PART III: LEARNING, SKILLS AND KNOWLEDGE IN DOING GLOBAL BUSINESS 8 Skills and knowledge needs of the global SME T. Mughan and L. Lloyd-Reason 9 Knowledge acquisition and transfer J. Calof 10 The Choreography of Internationalisation: innovative forms of learning and activities of small and medium sized enterprises in international markets Knowledge and e-learning in a global context J. Mitra PART IV: SMEs IN THE GLOBAL ECONOMY: POLICY PERSPECTIVES 11 Foresights, futures and scenarios for the global SME S. Smith 12 SMEs in the global economy: Policy perspectives L. Sear and L. Lloyd-Reason