CONTENTS CONTENTS PART I SYSTEMS ANALYSIS FUNDAMENTALS 1 ASSUMING THE ROLE OF THE SYSTEMS ANALYST 1 2 UNDERSTANDING ORGANIZATIONAL STYLE AND ITS IMPACT ON INFORMATION SYSTEMS 27 3 PROJECT MANAGEMENT 57 PART II INFORMATION REQUIREMENTS ANALYSIS 4 INFORMATION GATHERING: INTERACTIVE METHODS 109 5 INFORMATION GATHERING: UNOBTRUSIVE METHODS 143 6 AGILE MODELING AND PROTOTYPING 171 PART III THE ANALYSIS PROCESS 7 USING DATA FLOW DIAGRAMS 217 8 ANALYZING SYSTEMS USING DATA DICTIONARIES 267 9 DESCRIBING PROCESS SPECIFICATIONS AND STRUCTURED DECISIONS 305 10 PREPARING THE SYSTEMS PROPOSAL 339 PART IV THE ESSENTIALS OF DESIGN 11 DESIGNING EFFECTIVE OUTPUT 379 12 DESIGNING EFFECTIVE INPUT 433 13 DESIGNING DATABASES 479 14 HUMAN-COMPUTER INTERACTION 533 15 DESIGNING ACCURATE DATA ENTRY PROCEDURES 591 PART V SOFTWARE ENGINEERING AND IMPLEMENTATION 16 QUALITY ASSURANCE THROUGH SOFTWARE ENGINEERING 631 17 SUCCESSFULLY IMPLEMENTING THE INFORMATION SYSTEM 671 18 OBJECT-ORIENTED SYSTEMS ANALYSIS AND DESIGN USING UML 709 GLOSSARY 753 ACRONYMS 763 INDEX 764