TABLE OF CONTENTS
1 Contents
UNDERTAKING I
ACKNOWLEDGEMENT II
TABLE OF CONTENTS III
LIST OF FIGURES V
LIST OF TABLES V
1. INTRODUCTION 1
1.1 BACKGROUND STUDY 1
1.2 RESEARCH REQUIREMENTS 2
1.2.1 NEED OF RESEARCH 2
1.2.2 AIM OF STUDY 2
1.2.3 OBJECTIVES 3
1.2.4 SCOPE 3
1.2.5 LIMITATIONS 3
1.3 METHODOLOGY 3
2 LITERATURE REVIEW 5
2.1 OVERVIEW OF RERA 5
2.1.1 The Organization 5
2.1.2 The Responsibilities 5
2.2 UNDERSTANDING THE ACT 6
2.2.1 Key Aspects of the Act 6
2.2.2 Clauses Important to Project Maintenance 7
2.2.3 GUJRERA Order for Project Maintenance Management 8
2.3 Online Study 9
2.4 Previous Theses 9
2.4.1 Implications Of RERA On Real Estate Development And Approval Procedures: Issues
and Challenges (2018) - PTH2231 9
2.4.2 Scope and Impact of Real Estate (Regulation and Development) Act (2017-18) -
BTH0766 10
2.5 AifoRERA 10
3 INTERVIEW WITH RERA OFFICIALS 11
3.1 First Interview and Views 11
4 COMPLAINT ANALYSIS 12
4.1 Inference 13
5 SURVEY ANALYSIS 14
5.1 Limitation in Analysis 14
5.2 Developer Survey Analysis 15
5.3 Buyer Survey Analysis 19
5.4 Complainant And Defender Interview Analysis 20
5.4.1 Case 1 20
5.4.2 Case 2 21
5.4.3 Case 3 22
5.5 Inferences 23
5.5.1 Inferences From Developer/Project Manager Survey 23
5.5.2 Inferences From the Buyer Survey 23
5.5.3 Inferences From Complainant and Defendant Interviews 24
6 CONCLUSIONS 25
7 RECOMMENDATIONS 26
8 WAY FORWARD 27
ANNEXURES 28
Annexure 1 – Survey Questionnaire for Developers 28
Annexure – 2 Responses for Developer/Project Manager Survey 30
Annexure – 3 Responses for Buyer Survey 44
REFERENCES 46