Table of Contents
Declaration 3
List of Figures 5
List of Tables 6
List of Abbreviation 7
Abstract 8
Executive Summary 8
Chapter: 1 Introduction 12
1.1. Background 12
1.1.1 Objective of DRP 13
1.2 Water Scenario in Pune Metropolitan Region 14
1.2.1 Water supply challenges in Pune Metropolitan Region 14
1.3 Research Methodology 14
1.4 Introduction to Non-Revenue Water 16
1.4.1 Maturity Index for Non-Revenue Water 17
1.4.2 Root Cause analysis for Non-Revenue Water (NRW) 20
Chapter 2: Literature Review 21
2.1 National Standards and Guidelines 21
2.1.1 CPHEEO Handbook for Standard level benchmarking 21
2.2 Case Studies – International Best Practices for NRW Reduction 22
2.2.1 Singapore 22
2.2.2 Tokyo, Japan 23
2.2.3 Cape Town, South Africa 23
2.2.4 City of Ai Ain, Abu Dhabi 24
2.3 Case Studies – National Best Practices for NRW Reduction 25
2.3.1 Hubli Dharwad Smart city 25
2.3.2 Surat City 26
2.3.3 Satna Smart city 26 11
2.4 Case Studies for Metering 27
2.4.1 Bengaluru- Bulk Water Metering 27
2.4.2 Singapore – Smart Water Grid 28
2.5 Conversion of Intermittent water supply to Continuous water supply – “Drivers for intermittent water supply in India: Critical review and perspective.” 29
2.6 Singapore- Remote Sensing of Water Quality 31
2.7 Identification of watershed – “urban wetland/water bodies management guidelines for Namami Ganga” 31
2.8 Pricing Structure in Indian Cities 34
Chapter 3: Assessment Study 37
3.1 Need for Assessment study: 37
3.2 Methodology to create assessment for city water management: 38
3.2.1 Assessment Audit Profile 43
Chapter 4: Conclusion 46
Annexure/Appendices 47
1. Service Level Benchmark for Water supply services: (Measurement) 47
References 51