Contents
Chapter: 1 Introduction 1
1.1 Background 1
1.2 Problem Statement 2
1.3 Research Questions 2
1.4 Research Objectives 2
1.5 Scope of Work 3
1.6 Challenges in Research 3
1.7 Research Methodology 3
1.8 Outcomes 4
Chapter: 2 Literature Review 5
2.1 Human behaviour in Public Space 5
2.2 Public Space and women safety 5
2.3 Environmental Psychology 7
2.4 Introduction: Public Transport 8
2.5 Anti-Social Behaviour in Railway Stations 8
2.6 Women’s right to be mobile 9
2.7 Woman safety around world 10
2.8 Woman safety in India 11
2.9 Conclusion 12
Chapter: 3 Site Context 13
3.1 Railway Stations 13
3.2 Project Site 13
3.3 Government Guidelines, Standards and Manuals 14
3.4 Railway Staff 17
3.5 Site Observations 18
Chapter: 4 Behavioural Diagnosis 20
4.1 Hypothesis 20
4.2 Interview Insights 22
4.3 Summary 25
Chapter: 5 Case Studies 27
5.1 West Midlands - England 27
5.2 Hollaback - New York City 27
5.3 USA, Massachusetts Bay Transport Authority (MBTA) 28
Chapter: 6 Recommendations 29
6.1 More-woman employees for other commercial activities around railway stations 30
6.2 Enhanced Data Collection 31
6.3 Helpdesks on all platforms 32
6.4 Display and Announcements 32
6.4.1 Display helpline numbers/information about helpdesks on the Railway information monitor as advertisement / declaration 32
6.4.2 Provide them with a helpline numbers or space to share photos of suspects or anyone harassing someone anonymously 33
6.5 General Recommendations 34
6.5 Conclusion 35
Bibliography 37