Contents
Undertaking iii
Certificate iii
Acknowledgments v
Abstract xi
Table of contents xiii
List of figures xvii
List of tables xix
List of Pie Chart 1
1 Introduction 3
1.1 The need for the study 4
1.2 Central research question 5
1.3 Aim 5
1.4 Objective 5
1.5 Methodology 5
2 Literature Review 9
2.1 Introduction to Township 9
2.2 Concept of Integrated Township 10
2.3 Evolution of Integrated township policy In India 11
3 Review and comparative analysis of integrated township policies 13
3.1 Review of the Special township policy 2005 13
3.1.1 The need for the policy 13
3.1.2 Objectives of the policy 13
3.1.3 Major considerations of policy for township development 13
3.1.4 Special Township Policy status in Maharashtra 15
3.1.5 Special Township Policy status in Pune 15
3.2 Comparative analysis 17
3.2.1 Comparative analysis of policies 22
3.3 Findings from the review and comparison of the township policy 23
4 Evolution of parameters for case study analysis 25
4.1 Departments of the service maintenance 25
4.1.1 Civil and technical works 25
4.1.2 Landscaping 25
4.1.3 Housekeeping 25
4.1.4 Security 25
4.2 Parameters for service Maintenance 26
4.2.1 Workforce (Human resources) 26
4.2.2 Cost-effectiveness: (Revenue Expenditure) 27
4.2.3 Public Participation 27
5 Evaluation of service maintenance of township 29
5.1 Case study selection 29
5.1.1 Benchmark Township 29
5.1.2 The township which follows special township policy 29
5.1.3 Other state township 29
5.2 Introduction to Case Studies 30
5.2.1 Magarpatta Township: Benchmark case study 30
5.2.2 Blue Ridge Township 31
5.2.3 Godrej Garden city 32
5.3 Primary Survey 33
5.3.1 Sampling strategy 33
5.4 Workforce 34
5.4.1 Services Maintenance department 34
5.4.2 Civil and Technical works 35
5.4.3 Landscape 38
5.4.4 Housekeeping 41
5.4.5 Security 44
5.4.6 Payroll workforce and non-payroll workforce 47
5.4.7 Number of units per Employee 47
5.4.8 Issue resolving procedure 48
5.4.9 Inferences for workforce 49
5.5 Revenue and Expenditure 50
5.5.1 Township Expenditures for service Maintenance 50
5.5.2 Overall expenditure 51
5.5.3 Revenue sources for townships 52
Magarpatta Township 52
5.5.4 Maintenance charges for resident 53
5.5.5 Resident Feedback 53
5.5.6 Inference about Maintenance charges of the township 54
5.6 Public Participation 55
5.6.1 Society formation 55
5.6.2 Social gatherings 56
5.6.3 General Body meetings 57
5.6.4 Inferences for Public participation 58
6 Recommendation and guidelines 59
6.1 Workforce 59
6.2 Maintenance Cost 59
6.2.1 Suggestion 59
6.3 Public Participation 60
References 61
Appendix 1: Service Maintenance department of Township 63
Appendix 2: Resident Feedback 67