Contents
UNDERTAKING i
Acknowledgement ii
Abstract iii
List of Figures vi
List of tables ii
1. Introduction 1
1.1 Need for study 1
1.2 Research Question 2
1.3 Research Objective 2
1.4 Scope 2
2. Methodology 7
3. Literature review 8
3.1 Urban and urban facilities 8
3.2 Facilities management 9
3.3 Urban Tourism 9
3.4 Type of tourism in India 9
3.5 Religious tourism and its forms 10
3.6 The urban tourist facilities available in India 10
3.7 About Mathura 11
3.8 Government organisational structure and stakeholders for tourism development in Mathura 11
3.9 Tourist Data 13
3.10 Festivals 14
3.11 Connectivity to Mathura 14
3.12 Tourist Related project/ schemes 16
3.13 Case study- Kumbh-2019 17
4. Primary & Secondary Data 19
4.1 Tourist typology survey 19
4.2 Tourist shadow analysis 23 Tourist Facilities Management Plan for Mathura
4.3 Toilet condition survey 28
4.4 Tourist experience survey for public toilets 30
4.5 Public toilet requirement 31
4.6 Land for public toilet 33
4.7 Parking condition survey 38
4.8 Tourist experience survey for parking 39
4.9 Parking Requirement 41
4.10 Land for Parking 41
5. Recommendations 44
5.1 Design and built 44
5.2 Design basis for Public toilet 45
5.3 Design basis for parking 46
5.4 Roles and responsibility of the Government- 46
5.5 Operation and maintenance 47
5.6 Regulation for management of parking 47
5.7 Monitor 48
6. Conclusion 50
7. Reference 51
Annexure 1: Kumbh Mela website 54
Annexure 3: Toilet condition survey 57
Annexure 4: Parking condition survey 59
Annexure 5: Tourist experience survey 60
Annexure 6: Tourist typology and need survey result 63
Annexure 7: CPHEEO Manual 2018 norms for public toilets 64
Annexure 8: Braj Teerth Vikas Parishad budget 67
Annexure 9: Rates of toilet 69