Contents
Preface xi
Acknowledgments xiii
Introduction xv
Section 1. The Discipline of Project Management 1
1.1 Project Success or Failure 1
1.2 Project Management: A Distinct and Changing Discipline 5
1.3 Project Management Competence 9
1.4 A Project Management Philosophy 16
1.5 Benefits of Project Management 23
1.6 Ethics in Project Management 28
1.7 Project Life Cycle 33
1.8 Project Management Bodies of Knowledge and PM Certification 37
1.9 Project Management Process 45
1.10 Program Management 49
Section 2. Project Organizational Design 57
2.1 Organizing for Project Management 57
2.2 Project Organization Charting 63
2.3 Authority-Responsibility-Accountability 66
2.4 Project Management Training 70
2.5 Working in Projects 74
2.6 Project Office 79
Section 3. Alternative Project Applications 87
3.1 Alternative Project Teams 87
3.2 Reengineering Through Project Teams 91
3.3 The Management of Small Projects 96
3.4 Self-Managed Production Teams 101
3.5 Benchmarking Teams 107
3.6 Managing Change by Project Management 110
Section 4. The Strategic Context of Projects 119
4.1 Selling Project Management to Senior Managers I 119
4.2 Project Partnering 125
4.3 Project Strategic Issue Management 131
4.4 Project Stakeholder Management 134
4.5 The Strategic Management of Teams 140
4.6 Senior Management and Projects 145
4.7 The Board of Directors and Major Projects 149
4.8 International Projects 152
4.9 Portfolio Management for Projects 159
4.10 Managing Multiple Projects 167
Section 5. Project Leadership 173
5.1 Overview of Project Leadership 173
5.2 Leadership in Projects-A Further Perspective 177
5.3 Coaching Project Team Members 184
5.4 Managing Conflict in Projects 190
5.5 Team Leadership 195
5.6 Developing the Project Manager's Competence 200
5.7 Motivating the Project Team 207
5.8 Decision Making in Projects 213
Section 6. Project Initiation and Execution 221
6.1 Project Selection Considerations 221
6.2 Project Feasibility Study 229
6.3 Legal Considerations in Project Management 236
6.4 Project Start-up 240
6.5 Developing Winning Proposals 245
6.6 Project Statement of Work 251
6.7 Selecting PM Software I 255
6.8 Project Contract Negotiations and Administration 261
6.9 Quality in Projects 265
6.10 Project Termination 271
Section 7. Project Planning and Control 277
7.1 Project Planning 277
7.2 Establishing Project Priorities 287
7.3 Project Scheduling 293
7.4 Project Monitoring, Evaluation, and Control 298
7.5 Project Risk Management 304
7.6 Project Auditing 310
7.7 Scheduling Standards 316
7.8 Outsourcing Project Management 322
7.9 Establishing a Project Management System 329
7.10 Managing Costs in Projects 332
7.11 Project Work Breakdown StructureI 338
7.12 Earned Value Management 342
Section 8. The Project Culture 351
8.1 Understanding the Team Culture 351
8.2 Positive and Negative Aspects of Teams 358
8.3 Project Team Building and Development 362
8.4 Role and Responsibilities of the Project Team 368
8.5 Project Manager Competence 373
8.6 The Political Process in Project Management 376
Section 9. Project Communications 383
9.1 The Project Management Information System 383
9.2 Project Communications 387
9.3 Communication in Project Meetings 392
9.4 Negotiations 396
Section 10. Improving Project Management 401
10.1 Project Management Organizational Competence 401
10.2 Project Recovery for the Project Team 407
10.3 Project Recovery for the Challenged Project 415
10.4 Project Stability 421
10.5 Assessing Organizational Project Competence 425
Index 433