Contents
Undertaking i
Certificate iii
Acknowledgments 5
Abstract 7
Table of contents 11
List of figures 15
List of tables 17
1 Introduction 21
1.1 Backgroud 21
1.2 Problem Statement 22
1.3 Aim 23
1.4 Objectives 23
1.5 Scope and Limitation 23
1.6 Methodology 24
1.6.1 Key stakeholders’ Interviews 26
1.6.2 Focused Group Discussion 26
1.6.3 Observation and visual reconnaissance 27
1.6.4 Photographic documentation 27
1.6.5 Analysis of data 27
1.7 Tentative scheme of chapters 27
2 Literature Review 29
2.1 Introduction 29
2.2 History of Smart Cities 29
2.3 Critical Review of smart cities 31
2.4 Smart city and its components 32
2.5 Smart Governance within Smart city 34
2.6 Components of Smart Governance 34
2.7 People’s participation in Smart Governance 35
2.7.1 Arstein’s ladder of citizen participation 36
2.8 Case-studies for Smart Governance practices 37
2.8.1 Bhubaneswar 38
2.8.2 Surat 40
2.8.3 Helsinki 42
2.8.4 Conclusion 46
2.9 Learnings and research gaps 47
3 Smart city approach and smart components in Ahmedabad 50
3.1 Smart city proposals of Ahmedabad reflecting global components of the
smart city 50
3.2 Status of smart city proposals 52
3.3 Conclusion 55
4 Smart Governance component in Ahmedabad 57
4.1 Collaborative leadership and shared vision 57
4.2 Integration and coordination of all government services 60
4.3 Citizen engagement, partnership and co-creation for public services 61
4.3.1 Existing Scenario of residential and allied redevelopment smart
city proposal 62
4.3.2 Convergence of Urban Schemes with the smart city proposal ... 66
4.3.3 Perception of the government for the slum redevelopment smart
city proposal 70
4.3.4 Perception of the developers on the slum redevelopment smart city
proposal 71
4.3.5 Perception of people on the slum redevelopment smart city
proposal 72
4.4 Innovative public-private partnerships 89
4.4.1 DBFOT model 90
4.4.2 BOT + Management contract 92
4.4.3 Inferences 92
4.5 Digital ecosystem for connectivity, open data and use of analytics 92
4.6 Innovation for sustainable development 93
4.7 Conclusion 94
5 Major Findings, Conclusion and Way forward 96
6 Bibliography 100
Appendix 1: Smart city mission statement and guidelines 105
Appendix 2: Smart city Proposal – Ahmedabad 107
Appendix 3: Questionnaire used for key stakeholders interview 110
Appendix 4: Questionnaire used for focused-group discussion 111