CONTENTS
Undertaking i
Certificate iii
Acknowledgments v
Abstract vii
Table of contents ix
List of figures xiii
List of tables xi
1 INTRODUCTION 1
1.1 Background and Context 1
1.2 Central Research Question 2
1.3 Aim 2
1.4 Objectives 2
1.5 Scope 3
1.6 Limitations 3
1.7 Research Design and Methodology 3
2 TRANSPORTATION APPS AND MULTIMODAL TRAVEL 5
2.1 Transportation Mobile Apps 5
2.1.1 Emergence of Smart Phone Apps 5
2.1.2 Components and Underlying technologies of the transit apps 6
2.2 Multimodal Travel 10
2.2.1 Need for Multimodal Travel 11
2.3 Multimodal travel and Transportation Mobile apps 11
2.4 Multimodal Transit Apps in India 12
2.4.1 Case Study 13
3 CONTEXT AND FRAMEWORK 15
3.1 Overview of Chennai city profile 15
3.1.1 Population growth in Chennai city and CMA 15
3.1.2 Road Network 17
3.1.3 Rail Network 18
3.1.4 Public Transport 18
3.1.5 Travel Characteristics 19
3.2 Overview of the transportation mobile apps in Chennai 24
3.2.1 Categories of Transportation Mobile Apps 24
4 MARKET STUDY AND ANALYSIS 29
4.1 Data Collection 29
4.2 Case studies of Top Multimodal apps 29
4.3 Methodology to Catalog the Transport apps in Chennai 32
4.3.1 Process of Elimination 34
4.4 Review of Shortlisted Transportation apps in Chennai 35
4.4.1 Overview of the Apps 35
4.4.2 ANALYSIS 37
4.4.3 Key takeaways 41
4.5 Data Sharing and Privacy policies 41
4.5.1 Stakeholder Interviews 45
4.5.2 Inferences 45
5 USERS SURVEY AND ANALYSIS 46
5.1 Sample size and strategies 46
5.1.1 Purposive – homogeneous sampling 47
5.2 Results and Analysis 48
5.2.1 Socio-demographic characteristics of the surveyed samples 48
5.2.2 Usage of Transit Apps - Users perspective 49
5.2.3 Non-user’s perspective 52
5.2.4 Future of Transit Apps and Multimodal travel 53
5.3 Inferences and Key takeaways 56
6 CONCLUSION 57
References 61