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This is service design methods : a companion to this is service design doing expanded service design thinking methods for real projects by
Publication details: Shroff Publishers and Distributors Pvt. Ltd. Mumbai 2018
Availability: Items available for loan: CEPT Library (1)Call number: 745.2011 STI.

This service design doing : applying service design thinking in the real world a practitioners handbook by
Publication details: Mumbai Shroff Publishers and Distributors Pvt. Ltd. 2023
Availability: Items available for loan: CEPT Library (1)Call number: 658 STI.

Mapping experience : a complete guide to customer alignment through journeys, blueprints and diagrams by
Edition: Ed. 2
Publication details: Mumbai Shroff Publishers and Distributors Pvt. Ltd. 2021
Availability: Items available for loan: CEPT Library (1)Call number: 745.2011 KAL.

Using Primavera 6 : planning, executing, monitoring and controlling project by
Publication details: New Delhi Shroff Publishers & Distributors Pvt. Ltd. 2023
Availability: Items available for loan: CEPT Library (2)Call number: 658.404 ALS, ...

Lean UX : applying lean principles to improve user experience by Series: The Lean Series
Publication details: New Delhi Shroff Publishers & Distributors Pvt. Ltd. 2013
Availability: Items available for loan: CEPT Library (1)Call number: 004.67 GOT.

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