TY - BOOK AU - Edersheim, Elizabeth Haas TI - Definitive Drucker SN - 0070659710 U1 - 658 PY - 2007/// CY - New Delhi PB - Tata McGraw Hill Pub. Co. Ltd. N1 - CONTENTS FOREWORD_____________________ix INTRODUCTION____________________1 ONE | DOING BUSINESS IN THE LEGO WORLD______________19 TWO | THE CUSTOMER JOINED AT THE HIP _________________43 THREE | INNOVATION AND ABANDONMENT_____________83 FOUR| COLLABORATION AND ORCHESTRATION _____________127 FIVE | PEOPLE AND KNOWLEDGE__________157 SIX| DECISION MAKING: THE CHASSIS THAT HOLDS THE WHOLE TOGETHER_____209 SEVEN |THE TWENTY-FIRST-CENTURY CEO___239 ENDNOTES_________________261 BOOKS BY PETER F. DRUCKER_______________271 ACKNOWLEDGMENTS_____________275 INDEX_________________________279 ABOUT THE AUTHOR _________________289 ER -