TY  - GEN
AU  - Gross, Clifford M.
TI  - Right fit : power of ergonomics as a competitive strategy
SN  - 9781563271113
U1  - 743.4 
PY  - 1996///
CY  - Oregon
PB  - Productive Press
N1  - Publisher's message xi
Foreword xii
Preface xvii
Acknowledgments xix
Ch. 1. Ergonomic quality, What's in it for Me? 1
Ch. 2. EQ, The Role of the Customer In Product Development 21
Ch. 3. Ergonomic Product Design and Development 47
Ch. 4. Ergonomic Products with a High IQ 69
Ch. 5. EQ and Concurrent Engineering 85 
Ch. 6. EQ, QFD, and ISO 9000 93
Ch. 7. Reducing Workplace Injuries with EQ 103
Ch. 8. EQ, TQM, and Leadership 163
Ch. 9. EQ, A Global Strategy For Marketplace Leadership 187
Ch. 10. Companies That Have Succeeded with EQ 205
Appendix 217
Glossary 218
Bibliography 226
illustration acknowledgments 233
About the author 238
Index 239
ER  -