TY  - GEN
AU  - Ostime, Nigel
TI  - Handbook of practice management
SN  - 9781859465059
U1  - 720.68 
PY  - 2020///
CY  - London
PB  - RIBA Pub.
KW  - City planning
KW  - Great Britain
KW  - Architectural practice
KW  - Architectural practice--Management
KW  - Architecture--Management
KW  - Construction industry--Law and legislation
N1  - Contents
Foreword vii
Preface ix
Acknowledgements  xi
About the author xiii
Part 1: The industry  1
01 The Construction Industry  1
1.1 Introduction  3
1.2 Contracting and Procurement  4
1.3 Future trends 3
1.4 Key roles in the Construction industry  13
1.5 Key representative bodies  19
02 The profession  29
2.1 Introduction  29
2.2 Future challenges  30
2.3 Practising as an architect  33
2.4 The role of the ARB  36
2.5 The ARB Code  38
2.6  ARB disciplinary procedures  44
2.7 Structure and governance of the RIBA  45
2.8 The purpose of the RIBA  46
2.9 Membership benefits of the RIBA 48
2.10 Control over entry to the RIBA  51
2.11 Control over the professional conduct of members 57
2.12  Enforcing the Code 59
2.13 Continuing professional development  60
03 The law 65
3.1 Introduction  65
3.2 Claims in contract  66
3.3 Claims in tort  68
3-4 Legislation  69
3.5 Some key statutes  69
3.6 Relevant texts and sources of information 75
3.7 Legislation related to environmental sustainability  77
Part 2: Practice management 85
04 Setting up a practice  87
4.1 Introduction  87
4.2 Making the decision  88 
4.4 Developing a business strategy   98
4.5 Business advisers 100
05 Marketing and business development  107
5.1 Introduction  107
5.2 Drawing up a marketing plan 107
5.3 Where are we?  108
5.4 Where do we want to be?  111
5.5 How do we get there?  112
5.6 Did we achieve our goals?  127
5.7 Pitching to clients 128
06 People management 131 
6.1 Introduction  131
6.2 Legal and contractual aspects  132
6.3 Appointing, managing and motivating staff  142
07 Financial management  153
7.1 Introduction  153
7.2 Establishing the practice  154
7.3 Establishing a financial system  155
7.4 Day-to-day financial management  159
7.5 Conclusion 164 
08 Office management  165
8.1 Introduction 165
8.2 The office premises  165
8.3 Managing the premises   185
8.4 The office manager  188
8.5 Outsourcing and consultancy 188
8.6 Insurance  189
8.7 Health and safety requirements  191
Part 3: Project management   195
09 The architect's appointment  197
9.1 Introduction 197 
9.2 Receiving, assessing and responding to potential commissions 198
9.3 The appointment  210
9.4 Appointment documentation  212
10 Procedures and processes  221
10.1 Introduction 221
10.2 The office manual 221
10.3 Quality systems 
10.4 The quality management system: BS EN IS09001  225 
10.5 Quality and sustainability  231
10.6 Information management and library services  233
10.7 Project-based communications  236
10.8 Project drawings, specifications and schedules  238
10.9 Presentation and numbering systems  232
10:10 Project records  240
10.11 Email 241
10.12 Archiving  242
11 Risk management and insurance  245
11.1 Introduction  245
11.2 Risk management  345
11.3 Professional indemnity insurance  250
12 Computing, CAD, BIM and IT   257
12.1 Introduction 257
12.2 Choosing a set-up that suits the business  258
12.3 Building information modelling (BIM)  258
12.4 The internet 260
12.5 Networking 261
12.7 Digital information standards 268
12.8 Software and information management  269
13 Knowledge management  273
13.1 Introduction  273
13.2 What is knowledge management?  273 
13:3 How is knowledge retained and communicated?  275
13.4 A plan of action 276 
13.5 Knowledge management at the project level 277
Index 281
ER  -