TY - GEN AU - Liker, Jeffrey K TI - Toyota way : 14 management principles from the world s greatest manufacturer SN - 9789354600463 U1 - 745.2068 PY - 2021/// CY - Chennai PB - McGraw Hill Education (India) Pvt. Ltd. KW - KW - Toyota Jidōsha Kōgyō Kabushiki Kaisha KW - Corporate culture KW - Industrial management KW - Toyota Jidosha Kogyo Kabushiki Kaisha KW - Lean manufacturing KW - Technological innovations KW - Production management -- Case studies KW - Industrial productivity N1 - Table of Contents: Foreword (to the First Edition) by Gary Convis ix Acknowledgments xi Preface: The Wonderful Wacky World of Lean xvii INTRODUCTION The Toyota Way: Using Operational Excellences a Strategic Weapon 1 A Storied History: How Toyota Became the World's Best Manufacturer 19 PART ONE PHILOSOPHY: LONG-TERM SYSTEMS THINKING PRINCIPLE 1 Base Your Management Decisions on Long-Term Systems Thinking, even at the Expense of Short-Term Financial Goals 39 PART TWO PROCESS: STRUGGLE TO FLOW VALUETO EACH CUSTOMER PRINCIPLE 2 Connect People and Processes Through Continuous Process Flow to Bring Problems to the Surface 61 PRINCIPLE 3 Use "Pull" Systems to Avoid Overproduction 79 PRINCIPLE 4 Level Out the Workload, Like the Tortoise, Not the Hare (Heijunka) 91 PRINCIPLE 5 Work to Establish Standardized Processes as the Foundation for Continuous Improvement 109 PRINCIPLE 6 Build a Culture of Stopping to Identify Out-of-Standard Conditions and Build in Quality 129 PRINCIPLE 7 Use Visual Control to Support People indecision-Making and Problem Solving 145 PRINCIPLE 8 Adopt and Adapt Technology That Supports Your People and Processes 159 PART THREE PEOPLE: RESPECT, CHALLENGE, AND GROWYOUR PEOPLE AND PARTNERS TOWARDA VISION OF EXCELLENCE PRINCIPLE 9 Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others 181 PRINCIPLE 10 Develop Exceptional People and Teams Who Follow Your Company's Philosophy 203 PRINCIPLE 11 Respect Your Value Chain Partners by Challenging Them and Helping Them Improve 233 PART FOUR PROBLEM SOLVING: THINK AND ACT SCIENTIFICALLYTO IMPROVE TOWARD A DESIRED FUTURE PRINCIPLE 12 Observe Deeply and Learn Iteratively (PDCA)to Meet Each Challenge 255 PRINCIPLE 13 Focus the Improvement Energy of Your People Through Aligned Goals at All Levels 291 PRINCIPLE 14 Learn Your Way to the Future Through Bold Strategy,Some Large Leaps, and Many Small Steps 323 PART FIVE CONCLUSION: BE THOUGHTFULAND EVOLVE YOUR ENTERPRISE Grow Your Own Lean Learning Enterprise-GettingIdeas and Inspiration from the Toyota Way 351 APPENDIX An Executive Summary and Assessment of the 14 Principles 375 Glossary 383 For Further Reading 389 Index 393 ER -