TY  - GEN
AU  - Cachon, Gerard 
AU  - Terwiesch, Christian
TI  - Matching supply with demand : an introduction to operations management
SN  - 9789353160548
U1  - 658.5 
PY  - 2019///
CY  - Chennai
PB  - McGraw Hill Education (India) Pvt. Ltd.
N1  - Contents
Chapter 1 Introduction 1
Chapter 2 The Process View of the Organization  10
Chapter 3 Understanding the Supply Process: Evaluating Process Capacity   32
Chapter 4 Estimating and Reducing Labor Costs   56
Chapter 5 Project Management   80
Chapter 6 The Link between Operations and Finance   96
Chapter 7 Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity Model  114
Chapter 8 Variability and Its Impact on Process Performance: Waiting Time Problems   144
Chapter 9 The Impact of Variability on Process Performance: Throughput Losses   183
Chapter 10 Quality Management, Statistical Process Control, and Six Sigma Capacity   198
Chapter 11 Lean Operations and the Toyota Production System   222
Chapter 12 Betting On Uncertain Demand: The Newsvendor Model  240
Chapter 13 Assemble-to-order, Make-To-Order and Quick Response with Reactive Capacity   270
Chapter 14 Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory Model   287
Chapter 15 Risk-Pooling Strategies to Reduce and Hedge Uncertainty   319
Chapter 16 Revenue Management with Capacity Controls 353
Chapter 17 Supply Chain Coordination   373
Chapter 18 Sustainable Operations  401
Chapter 19 Business Model Innovation  410
Appendix
A: Statistics Tutorial  424
B: Tables   433
C: Evaluation of the Loss Function  445
D: Equations and Approximations  448
E: Solutions to Selected Practice Problems  456
Glossary   482
References   492
Index of “How to” exhibits   495
Summary of key equations  496
Index    500
ER  -