TY - GEN TI - Service operation management perspective to city bus transport service : service operation management studio Monsoon Semester, 2019 U1 - 799.9-SR PY - 2019/// CY - Ahmedabad PB - Faculty of Management, CEPT University KW - N1 - Contents Introduction 17 Adoption strategies & facilitators for the Outreach of Services 23 Contract Management 39 Integration of Feeder & Route Rationalization 57 Fare Collection 67 Integrated Transport Management System 83 Depot Management 97 Terminal & Bus Stop Management 111 Incident Management & Bus Maintenance 123 Revenue Management 137 Fare Determination 149 Conclusion 159 References 163 Appendix 164 ER -