TY - BOOK AU - Singh, Shweta (PP0009117) AU - Bandyopadhyay, Saswat (Guide) AU - Srinivas R. (Guide) TI - Urban governance and infrastructrue service delivery in Ghaziabad (Also available on CD) U1 - P TH-2403 PY - 2019/// N1 - Content Undertaking i Certificate ii Acknowledgment iii Abstract iv Table of Content vi List of Figures ix List of Tables x List of Maps xi List of Graphs xii List of Acronyms xiii 1. Introduction 2 1.1 Background 2 1.2 Context 2 1.3 Need of the Study? 3 1.4 Aim 4 1.5 Objective 4 1.6 Scope & Limitation 4 1.5 Methodology 4 1.6 Scheme of Chapterisation 6 2. Literature Review 8 2.1 Evolution of Local Government 8 2.1 Uttar Pradesh 9 2.2 Development Agencies in Uttar Pradesh 10 2.4 Acts and Policies 11 2.5 Schemas and Policies 12 2.6 Literature 13 2.6.1 Dynamic cities? The role of urban local governments in improving urban service delivery performance in Africa and Asia, 2016 (Boex et al., 2016) 13 2.6.2 Services in the city Governance and political economy in urban service delivery, 2014 (Jones, Cummings, & Nixon, 2014) 14 2.6.3 Urban Governance, An essential determinant of city development? 2009 (Lange Esko Frederik, 2009) 14 2.6.4 Urban governance in India, 2017 (Ahluwalia, 2017) 15 2.7 Summary and Implications 16 3. Existing Scenario 18 3.1 Introduction 18 3.2 Population and Growth 19 3.3 Geographical Area 20 3.4 Stakeholders in Ghaziabad 21 3.5 Institutional / Legal Environment 21 3.5.1 Ghaziabad Municipal Corporation (GMC) 22 3.5.2 Ghaziabad Development Authority (GDA) 24 3.5.3 Jal Nigam 27 3.5.4 Other Agencies 28 3.5 Agencies Vs Work 30 3.6 Avasthapnanidhi 31 3.6.1 Committee 31 3.6.2 Funds 31 3.7 Coordination between major three agencies 32 4. Analysis 35 4.1 Planning and Development 35 4.1.1 Issues and Challenges in Development in Ghaziabad 37 4.2 Service Delivery 38 4.2.1 Infrastructure Coverage versus Service Delivery 40 4.2.2 The Financing Gap for Urban Local Services 41 4.2.3 Sample Area 1 42 4.2.4 Sample Area 2 46 4.2.5 Overlapping of policy, regulation and operational roles 48 4.2.6 Fragmentation and duplication of Agencies 49 4.2.7 Limited autonomy of the Local Body 50 4.2.8 Weak links with Local citizens 50 4.2.9 Lack of Institutional capacity 50 4.2.10 Lack of Centralized Data and Digitalization 51 5. Conclusion & Recommendations 53 5.1 Recommendations 54 Bibliography 59 Annexure – 1. 61 Annexure – 2. 62 Annexure – 3. 68 Annexure – 4. 72 ER -