TY - GEN AU - American Water Works Association TI - Operational guide to AWWA standard G400 utility management system SN - 9781583217337 U1 - 628.1068 PY - 2009/// CY - Denver PB - American Water Works Association KW - N1 - CONTENTS SECTION 1 : ACKNOWLEDGEMENTS 1 SECTION 2 : FOREWORD 5 SECTION 3 : INTRODUCTION 7 SECTION 4 : REQUIREMENTS 14 Sec.4.1 Commitment to Resources 14 Sec.4.2 Legal, Regulatory and Other Requirements 18 Sec.4.3 Standard Complience 23 Sec.4.4 Tracking and Measuring Improvement 27 Sec.4.5 Communication 31 Sec.4.6 Training 34 Sec.4.7 Emergency Preparedness 36 SECTION 5 : VERIFICATION 40 Sec.5.1 Documentation 40 Sec.5.2 Human Resources 45 SECTION 6 : GLOSSARY OF ACRONYMS 50 SECTION 7 : REFERENCES AND RESOURCES 51 SECTION 8 : AUDIT CHECKLIST 54 SECTION 9 : ADDITIONAL EXAMPLES 61 ER -