TY - GEN AU - Laudon, Kenneth C. AU - Laudon, Jane P. TI - Management information system : managing the digital firm SN - 9789332579613 U1 - 658.4038011 PY - 2018/// CY - Noida PB - Pearson India Education Services Pvt. Ltd. KW - N1 - CONTENTS Preface xxiv Preface to the Indian Edition xxxiii PART ONE : Organizations, Management and the Networked Enteprise 1 Chapter 1 Information Systems in Global Business Today 2 Chapter 2 Global E-business and Collaboration 40 Chapter 3 Information System, Organizations and Strategy 80 Chapter 4 Ethical and Social Issues in Information Systems 126 PART TWO : Information Technology Infrastructure 171 Chapter 5 IT Infrastructure and Emerging Technologies 172 Chapter 6 Foundations of Business Intelligence : Databases and Information Management 222 Chapter 7 Telecommunications, the Internet and wireless Technology 262 Chapter 8 Securing Information Systems 310 PART THRESS : Key System Applications for the Digital Age 355 Chapter 9 Achieving Operational Excellence and Customer Intimacy : Enterprise Applications 356 Chapter 10 E-Commerce : Digital markets Digital Goods 392 Chapter 11 Managing Knowledge 442 Chapter 12 Enhancing Decision Making 482 PART FOUR : Building and Managing Systems 517 Chapter 13 Building Information Systems 518 Chapter 14 Managing Projects 562 Chapter 15 Managing Global Systems 596 Glossary 629 Indexes 643 ER -