TY - GEN AU - Fisher, Roger AU - Ury, William TI - Getting to Yes : negotiating an agreement without giving in SN - 9781847940933 U1 - 658.723 PY - 2012/// CY - London PB - Random house business books N1 - Contents Preface to the Third Edition Preface to the Second Edition Acknowledgments introduction I THE PROBLEM 1 Don't Bargain Over Positions II THE METHOD 2 Separate the People from the Problem 3 Focus on Interests, Not Positions 4 Invent Options for Mutual Gain 5 Insist on Using Objective Criteria Ill YES, BUT... 6 What If They Are More Powerful? (DEVELOP YOUR BATNA- BEST ALTERNATIVE TO A NEGOTIATED AGREEMENT) 7 What If They Wont Play? [USE NEGOTIATION JUJITSU) 8 What If They Use Dirty Tricks? (TAMING THE HARD BARGAINER) IV IN CONCLUSION TEN QUESTIONS PEOPLE ASK ABOUT GETTING TO YES Analytical Table of Contents A Note on the Harvard Negotiation Project ER -