TY - BOOK AU - Khan, Ratan Kumar & others TI - Reforming reference : guidelines for librarian SN - 8170999480 U1 - 025.52 PY - 2004/// CY - New Delhi PB - Mittal Publications KW - N1 - CONTENTS Preface vii 1. Information Age: Evolution and Implication 1 2. Access to Information-A Systematic Approach in a Networked World 3. Reference Resources-From Print to Electronic19 4. Electronic Resources-Uses, Standardisation and Evaluation 5. Reference-Philosophy and Responsibilities 43 6. Reference-The Nature of the Task 51 7. Questioning-An Approach to the Reference Interview 8. The Reference Librarian: from Green to Gateway 77 9. World Wide Web-Constraints and Conveniences 93 10. Remote Reference-High Tech, High Touch 107 11. The Reference Staff-Training, Development and Continual Learning Bibliography 135 Index 137 ER -