TY - BOOK AU - Champy, Jim TI - Outsmart ! : how to do what your competitors can't SN - 8131720500 U1 - 650.1 PY - 2008/// CY - Delhi PB - Dorling Kindersley (India) Pvt. Ltd. N1 - CONTENTS Introduction..x Chapter 1 It's a Smart, Smart, Smart, Smart World ..2 Chapter 2 Compete by Seeing What Others Don't: How Sonicbids Spotted a 5 Billion Market. 20 Chapter 3 Compete by Thinking Outside the Bubble: MinuteClinic Delivers Healthcare Retail 38 Chapter 4 Compete by Using All You Know: Basics Are Blazing at Smith & Wesson.. 58 Chapter 5 Compete by Changing Your Frame of Reference: HowShutterfly Saw the Bigger Picture.. ..80 Chapter 6 Compete by Doing Everything Yourself: S.A. Robotics-Reaching Into Every Detail.. 96 Chapter 7 Compete by Tapping the Success of Others: Jibbitz Wins by Riding a Croc..114 Chapter 8 Compete by Creating Order Out of Chaos: Partsearch Finds the Item You Need.. 130 Chapter 9 Compete by Simplifying Complexity: SmartPak Brings Stability to the Stables.. 146 Epilogue.. 164 Index . 176 ER -