TY - BOOK TI - Harvard business review on the business value of it SN - 0875849121 U1 - 658.4038 PY - 1999/// CY - Boston PB - Harvard Business School Press KW - Education KW - Information technology KW - Technologie de l'information KW - information technology KW - Developing countries KW - Policy evaluation KW - Renting and leasing KW - Rent control -- Developing countries N1 - CONTENTS: Saving IT's Soul : Human-Centered Information Management 1 THOMAS H. DAVENPORT The End of Delegation? Information Technology and the CEO 35 PERSPECTIVES FROM THE EDITORS IT Outsourcing : Maximize Flexibility and Control 57 MARY C. LACITY, LESLIE P. WILLCOCKS, AND DAVID F. FEENY IT Outsoucing : British Petroleum's Competitive Approach 83 JOHN CROSS How Continental Bank Outsourced Its Crown Jewels 107 RICHARD L. HUBER Managing by Wire 131 STEPHAN H. HAECKEL AND RICHARD L. NOLAN Putting the Enterprise into the Enterprise System 159 THOMAS H. DAVENPORT Connectivity and Control in the year 2000 and Beyond 187 INTRODUCTION BY RICHARD L. NOLAN About the Contributors 223 Index 229 ER -