TY  - BOOK
TI  - Harvard business review on managing health care
SN  - 1422121070
U1  - 362.1068 
PY  - 2007///
CY  - Boston
PB  - Harvard Business School Press
KW  - Health facilities--Business management Health services administration
KW  - Organizational change
N1  - CONTENTS Why Innovation inHealth Care Is So Hard  1 REGINA E. HERZLINGER Presenteeism : At Work-But Out of It  27 PAUL HEMP Change Through Persuasion  51 DAVID A. GARVIN AND MICHAEL A. ROBERTO Clueing In Customers  73 LEONARD L. BERRY AND NEELI BENDAPUDI Just-in-time Delivery Comes to Knowledge Management  89 THOMAS H. DAVENPORT AND JOHN GLASER Let's Put Consumers in Charge of Health Care  105 REGINA E. HERZLINGER Saving Money, Saving Lives  131 JON MELIONES Will Disruptive Innovations Cure Health Care ?  149 CLAYTON M. CHRISTENSEN, RICHARD BOHMER AND JOHN KENAGY About the Contributors  175 Index  177
ER  -