Contents 7 Contributors 11 Preface Deborah Bade 18 Introductory essay Development management and the aid chain: thecaseofNGOs Tina Wallace 40 What makes good development management? Alan Thomas 53 Tools for project development within a public action framework David Wield 67 Institutional sustainability as learning Hazel Johnson and Gordon Wilson 84 Managing institutional change: the science and technology systems of Eastern Europe and East Africa Jo Chataway and Tom Hewitt 104 Inclusive planning and allocation for rural services Doug Porter and Martin Onyach-Olaa 121 Finding out rapidly: a soft systems approach to training needs analysis in Thailand Simon Bell 140 Matching services with local preferences: managing primary education services in a rural district of India Ramya Subrahmanian 153 The development management task and reform of 'publ: social services . Dorcas Robinson . 167 An endogenous empowerment strategy: a case study of Nigerian women P. Kassey Garba 184 Fundraising in Brazil: the major implications for civil society organisations and international NGOs Michael Bailey 202 Routes of funding, roots of trust? Northern NGOs, Southern NGOs, donors, and the rise of direct funding David Lewis and Babar Sobhan 220 Relevance in the twenty-first century: the case for devolution and global association of international NGOs Alan Fowler 233 Northern words, Southern readings Carmen Marcuello and Chaime Marcuello 244 Whose terms? Observations on 'development management' in an English city Richard Finder 252 Information Technology and the management of corruption Richard Heeks 261 Petty corruption and development Stephen P. Riley 267 The need for reliable systems: gendered work in Oxfam's Uganda programme Una Payne and Ines Smyth 272 Domestic violence, deportation, and women's resistance: notes on managing inter-sectionality Purna Sen 280 A Day in the life of a development manager D avid Crawford, Michael Mambo, Zainab Mdimi, Harriet Mkilya, Anna Mwambuzi, Matthias Mwiko, and Sekiete Sekasua, with Dorcas Robinson 288 Funding preventive or curative care? The Assiut Burns Project Norma Burnett 297 Small enterprise opportunities in municipal solid waste management John P. Grierson and Ato Brown 305 An innovative community-based Waste disposal'scheme in Hyderabad Marielle Snel 311 Annotated bibliography 325 Addresses of publishers and other organisations